Privacy Policy

1. Introduction

MyMeds360 ("we," "us," or "our") operates the website www.mymeds360.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: name, email address, date of birth, gender.
• Health information: medication names, dosages, schedules, and adherence records that you voluntarily enter.
• Contact information: mailing address, phone number, insurance details.
• SMS/Text preferences: mobile phone number and carrier, used solely to deliver medication reminder text messages you have requested.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the MyMeds360 service.
• Send you SMS medication reminders that you have explicitly opted into.
• Send health-related email alerts (FDA recalls, health tips) that you have enabled.
• Respond to your inquiries and provide customer support.
• Comply with applicable laws and regulations.

4. SMS Messaging

If you provide your mobile phone number and opt in to SMS reminders on the Reminders page, we will send you text messages at the times you select. You may opt out at any time by:

• Unchecking Enable reminders on the Reminders settings page, or
• Replying STOP to any reminder message.

We will never share, rent, or sell your mobile phone number or any personal information to any third party for any purpose whatsoever.

5. Sharing of Information

We will never share, rent, sell, or otherwise transfer your personally identifiable information — including your name, email, phone number, health data, or any other personal information — to any outside party for any reason, with one exception:

• Court-ordered warrants only: We will never share your information with anyone except under a court-ordered warrant. No exceptions.

6. Data Security

We implement industry-standard security measures, including encryption of sensitive health data stored in our database. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@mymeds360.com.

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of the service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
MyMeds360
Email: support@mymeds360.com
Website: www.mymeds360.com